Frequently Asked Questions

Ordering The Knit Kits

We have moved our manufacturing from the Midwest to the East Coast of the United States.  Currently we are ramping up production which includes extensive evaluation of product and lead times so product availability will no longer be a problem.  We are also busy launching our new eCommerce website. . 

What colors of The Knit Kit are available?
When will I receive my Kits?
Where can I view or cancel my orders?
What is the shipping and billing process?
What do I do if I still haven't received my order?

Retailers and Wholesale Orders

Retailers of The Knit Kit will be able to purchase and track wholesale orders on The Knit Kit's eCommerce website.

How do I become an authorized Retailer?

You will need to create a new Customer Account on eCommerce site and then contact our customer service department at Toll Free 844-KNITKIT or email with your account details and we will designate you as a "Wholesaler".

I would like to sell The Knit Kit at my shop?
What wholesale products are available to order online?
I'm not seeing wholesale pricing when I go to order?
How do add or edit my listing on your "Where to Buy" page?
Wholesale Orders
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